Once the software solution suitable for your company needs is installed, we will help you to distribute it on all systems and to all end users. This is a fundamental step that allows a seamless transition to the post-live phase of the implemented solution, minimizing the main setbacks during distribution and avoiding the high costs associated with system errors and repetition of training. More and more companies are adopting a 10:20:70 method, which is an ideal mix of methodologies for learning contextual to digital transformation projects in the company, which provides a 10% initial training in the classroom, 20% of operational support in the field and 70% of continuous and innovative use of new performance support systems'. We use the "Performance support" methodology with use of Skillaware. An innovative tool that supports the user in real-time during the execution of new IT tasks and procedures during the roll-out phase of new technologies in the company, thanks to a GPS software system.
The objectives of the training are:
• Transfer all knowledge and resources related to the product or system solution to end users
• Teach end users how to use the software and system solution, covering all aspects - functionality and features
• Show end users how their daily activities and business processes can improve and be easier using the system and the product solution
• Create and distribute customized documentation based on new business systems to help ensure sustainable use for the future
We offer a dedicated team of multilingual experts with proven experience in training. All our consultants have a combination of technical skills and direct experience in different production contexts.
With reference to the new European Union Regulation RE 679/16 concerning data protection, we inform you that your data are collected by the company Hyla Soft S.p.A. and will be used for the sole purpose of processing your information request or for future communications through our newsletter. The communication of the requested data is to be understood as a manifestation of the consent to their treatment; failure to consent will make it impossible for you to process your request for information or to register for the course. The data controller is the Hyla Soft S.p.A.Via Ravasco 10, 16128 Genoa, Italy (accessible at the email address email@example.com.) Data will only be processed by Hyla Soft S.p.A. representatives and will not be disclosed outside the Hyla Soft S.p.A. company or transferred to third countries outside the European Community. You may at any time request Hyla Soft S.p.A. access to your personal data, with reference to Articles 15, 16, 17, 18, 20 or request access, correction, deletion and also limit or oppose the indicated treatments, by writing to the e-mail address communicated.If the treatment of the data by Hyla Soft S.p.A. does not conform to the indicated purposes or to the law in force (RE 679/16), it can always contact the supervisory authority, indicating the specific case. We also inform you that by consulting the pages of our website, the company does not implement any type of user profiling or other authorized decision-making processes.